You can also order 2 ml samples separately before buying a bottle.

We cannot provide samples for other products, like soaps, candles, etc...

How to return or exchange a product?

Perfumes, home sprays, linen sprays

To return or exchange a product follow these steps: 

1. log in to your account. If you don't have an account yet, we kindly ask you to register first. Please use the same email address you used for your purchase.
2. select the order in question, click on 'return item(s)', fill out the form and send it.
3. as soon as we receive your request, we will send you a return label via e-mail.
4. pack the product securely and stick the return label on the box. 
5. drop the package off at the nearest collection point of the carrier.

Please allow up to 14 working days for your return or exchange to be processed.

We cannot refund products that have not been packed with due care and therefore arrive damaged. Any risk for the return shipment shall be borne by the customer. Smell stories cannot be held liable for any problems (such as loss or damage) in the return shipment.

Discounted products cannot be returned or exchanged.

other products

We cannot take back discounted products and other products than perfume, such as soaps, candles, magazines, etc... unless we sent you the wrong product, the product was damaged on arrival or if you paid via Klarna. When paying via Klarna we can only take back the product if it has not yet been opened or used, in its original condition and packaging. 
In these cases, follow the steps described above.